What this notice covers
This notice covers the Super Cheap Car Transport marketing website at supercheapcartransport.com.au. Quote, booking, callback, and contact requests open on portal.supercheapcartransport.com.au. The portal asks for more information only when you choose to continue with one of those actions.
Website analytics
This website uses Google Analytics to understand how people use the site and whether important pathways are working. Analytics information can include:
- pages viewed and interaction times;
- referring pages;
- browser and device information;
- general location information; and
- events such as selecting a quote or contact link.
Analytics services may use cookies or similar browser tools. They may also process information outside Australia. You can limit cookies and stored website data through your browser settings, although some measurement or journey features may then stop working as intended.
Browser journey information
The website creates a random journey reference and stores it in your browser with the entry domain, entry page, creation time, and approved campaign parameters. The site treats that stored journey as expired after 30 days.
When you select a quote or contact pathway, the destination link may include the journey or lead reference. It can also include the source website and page, the type of action selected, and campaign information already present in the page address.
The website is designed to reject email addresses and phone-number-like values from the campaign fields it stores.
Information submitted through the portal
If you request a quote, callback, booking, or support through the portal, it may ask for:
- your name and contact details;
- pickup and delivery locations;
- vehicle and timing details;
- booking information; and
- notes needed to understand the request.
Providing this information is optional, but the requested action may not be possible without the details needed to prepare the quote, coordinate the booking, or respond to you.
How information is used
Information may be used to:
- prepare and follow up a quote;
- coordinate a booking and arrange transport;
- provide customer support;
- understand where a request came from;
- improve the website and portal;
- prevent duplicate or unauthorised submissions; and
- meet legal or operational obligations.
When information is shared
Information may be provided to the systems and service providers needed to operate the website, portal, communications, quoting, booking, and transport process.
Booking information may also be shared with the operational providers needed to quote or deliver the requested service. Information should be limited to what is reasonably needed for that purpose.
Storage and retention
The local browser journey is treated as expired after 30 days. Quote, booking, support, analytics, security, and operational records can have different retention requirements. Use the portal contact page if you want information about the current retention approach for a particular record.
Access, correction, and privacy questions
Use the portal contact page to ask what personal information is held about you or request a correction. You can also raise a privacy concern or complaint, or ask for more information about current data handling.
We may need to verify your identity before giving access to personal information.
Updates to this notice
This notice may be updated when the website, portal, service providers, or data-handling practices change. The current version will remain available at this URL.