Carrier Online Tracking
If your carrier provides online tracking you can find it via the link below, to use this you will need to have your carrier reference handy
If there is no button then please call the carrier on on 1300 660 616 and advise your carrier reference and they will be able to track you vehicle
COVID PRECAUTIONS
Due to the recent COVID19 outbreak and recommendations from the Government and all other regulatory bodies and advisories,
Customers will be required to at the time of vehicle uplift or Depot drop off -: (carrier will be providing sanitary alcohol wipes for this task).
* Wipe ALL driver's side door handles
* Steering wheel
* Gear Stick
* Indicator
* Hand-break
Self-Declaration by Customer
1Have you had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days
Yes / No
2Have you been in close contact with anyone who has travelled within the last 14 days
Yes / No
3Have you experienced any cold or flu-like symptoms in the last 14 days (to include fever, cough, sore throat, respiratory illness, difficulty breathing)?
Yes / No
* If the answer is "yes" to any of the questions, we unfortunately cannot collect your vehicle.
Carrier drivers and Depot staff will also be doing this upon entry into a vehicle.
CARRIERS TERMS AND ADVICE
NOTES FOR UPLIFT PROCEDURE
If your car is being collected from an address, the carrier will call your nominated number the afternoon prior or the morning of uplift to arrange a time for collection.
If you are taking your vehicle into a depot, then this can be done at any time between the hours listed above.
NOTES FOR DELIVERY PROCEDURE
If your vehicle is being delivered to an address, your nominated number will be called to arrange a delivery time.
If the destination of your vehicle is a depot, then as soon as your vehicle arrives at the depot and is ready for collection, your nominated telephone number will be called to advise.
PLEASE REMEMBER TRANSPORT IS BOOKED UNDER THE FOLLOWING CONDITIONS
The only items that can be left in the vehicle are Spare tyre, jack and normal tools associated with the vehicle
Baby Seats, and Booster Seats
GOODS IN CAR CONDITIONS
No legal liability is accepted for loss or damage to the goods or the vehicle as a result of the goods being in it.
Thank you again for using our service and if there are any further questions you may have please don't hesitate to let us know.